JLP look to change
In 2013 we took over the lift maintenance at the JLP flagship store, Peter Jones, from the original manufacturer, who had cared for the lifts since 1936. The 14 passenger and goods lifts had various refurbishments, but had become unreliable, with poor housekeeping and lift availability, which impacted negatively on store trading.
The Temple approach and solution
Working with JLP Head Office Team and store management, we studied the site conditions and reviewed the performance history. As a result, JLP agreed to a partial refurbishment scheme on the main 4-car lift group, for completion by Christmas 2013.
We delivered the project on time and to budget, and also implemented a detailed service approach, which included out-of-hours servicing to ensure the lifts meet the demanding needs of customers is such a high profile retail location.
The initiatives we put in place yielded quite dramatic improvements in lift availability, by reducing breakdowns and downtime.
Categorised in: Reference Projects