Over the past 30 years, we have built a reputation for high levels of customer service across all aspects of our business. This has been achieved by the hard work and dedication of experienced lift industry professionals, who are well known for their problem-solving skills.
The ethos of our business has been to serve customers by understanding their specific needs and provide a service that delivers on promises and expectations.
We consider that almost all our people are front line facing and many have built up relationships with the customers they support. Irrespective of whether it is a maintenance visit or a call to respond to an administration question, our people are dedicated to customer satisfaction.
Many of Temple Lifts’ employees are long-standing and have developed their skills and careers with us during their employment, embracing our culture of continuous improvement and training which has led to their career advancement.
Today, our skills cover a wide range and age of manufactured lifts installed in an array of buildings from two-storey care homes to high-rise, high-density commercial and residential blocks. We also maintain and modernise escalators, to ensure safe and reliable passenger transit is always provided.
As technical problem solvers, our objective is to obtain a first-time fix when attending a lift or escalator fault. Alas, we know for a range of reasons this may not always be possible, those of our people who have regular communication with you will keep you fully informed of progress and status. We all know your satisfaction with us and our people only comes with a job well done.