Benefits to Me
Systematic and planned preventative maintenance ensures your lift or escalator is safe to use and runs with the best possible reliability and technical performance for its age, condition and type of usage. A sound regime of planned maintenance, as offered by Temple Lifts, ensures an optimal working life, reliability and avoids complaints, dissatisfaction, queues forming, rising maintenance costs and lengthy delays, due to unplanned lift repairs or lift breakdowns.
Replacing my Lift or Modernising my Lift?
Replacing your lift normally yields compliance and performance benefits. It will improve a combination of safety conformance, reliability performance, building access and waiting times, technology gains, environmental benefits or heighten aesthetic appeal. Often age is the main reason to replace, once a lift reaches 15 to 20 years old, reliability deteriorates, and technology starts to become obsolete and finishes become dated or worn. In particular, environmental gains in energy consumption, air and noise pollution, energy loss etc., plus improvements in waiting times, floor levels and reliability will be very evident to the lift users.
Modernising my Escalator?
Generally, reliability is the main reason for modernising an escalator and often the need for a full replacement including the truss can be avoided. In most cases, a failing escalator or moving walk can be stripped down in situ, leaving the truss in place and replacing the failing and worn equipment.
There are significant benefits from updating and modernising an escalator, and in particular, environmental gains in energy consumption. Apart from improvements in drive efficiency, the escalator can be equipped with a slow running feature or automatic start that initiates the movement, steps and handrails as passengers approach the escalator.
Controlling the safe movement and speed of the escalator steps, and other moving parts, is undertaken by the escalator controller located within the truss. It also interfaces with the escalator’s safety devices like stop buttons and sensors. Often an escalator controller upgrade or modernisation can be undertaken as a standalone project.
Handrails and balustrades also take a lot of punishment over their life and can look worn and tired. Replacement of these items not only improves the safe use of the escalator but also can significantly improve aesthetics.
Undertaking Health and Safety Work
Under the Health and Safety at Work Act 1974, you have statutory obligations to ensure the safety and wellbeing of those visiting, working in your premises or who may be affected by such works. Your lift or escalator service company shares a duty of care and should bring to your immediate attention any potentially dangerous or unsafe condition, relating to your lift or escalator. It always remains your choice as to the priority and significance of any potential risks and whether to complete such works. At Temple Lifts, we carry out a free annual Health check of your lift or escalator plus a Site Safety Assessment of its environment in report form, with recommendations and the associated legislation and risk attached to each item.
Partial or full improvement works on existing lifts or escalators ALWAYS brings environmentally GREEN benefits from reduced energy consumption, less noise and airborne particles pollution, oil leakage, heat generation and heat energy loss. Often longer working lives of components and durations between consumable parts replacement results. Recoverable energy technology, used in lifts, can contribute to a BREEAM evaluation of your building. In most cases, a survey and technical study by our technicians will offer you an environmental improvement plan with real benefits.
Using Temple Lifts
Many companies promise high and deliver low. At Temple Lifts, we prefer to let our performance and all-round delivery speak for us via the comments and loyalty of our clients in these highly competitive times. We can offer many examples of letters of commendation or reference clients for you to speak to about us, so please feel free to request. As an example, we received in December 2009 our first ever order from JLP Waitrose for new improvement works as part of their fast-track store expansion programme – due to our performance, we received in excess of £1.75m of orders and, within 2 years, orders to service 100 of their lifts in 55 store locations around the UK. We are big enough to deliver nationally but still small enough to care about what we do by providing a personal service with timely communication and escalation plus on-time delivery at an economic price.
Tell Me About
An Insurance Report F54 is the statutory inspection by a competent person required on your lift every 6 months. Their recommendations may be mandatory, and you should discuss with your inspector if you are uncertain. Otherwise immediately forward the insurance report to your service provider who will plan and complete any items or provide you with a quotation for chargeable works.
Site Safety Assessments?
Under the Health and Safety at Work Act 1974, you have statutory obligations to ensure the safety and well-being of those visiting or working in your premises or who may be affected by such works. Your lift or escalator company shares a duty of care and should bring to your immediate attention any potentially dangerous or unsafe condition, relating to your lift. It always remains your choice as to the priority and significance of any potential risks and whether to complete such works.
Health and Safety Legislation for Lifts?
Under the Health and Safety at Work Act 1974, you have statutory obligations to ensure the safety and wellbeing of those visiting, working in your premises or who may be affected by such works. Your lift company shares a duty of care and should bring to your immediate attention any potentially dangerous or unsafe condition, relating to your lift. It always remains your choice as to the priority and significance of any potential risks and whether to complete such works. At Temple Lifts, we carry out a free annual Health check of your lift plus a Site Safety Assessment of your lift and its environment in report form, with recommendations and the associated legislation and risk attached to each item.
Equality Act Relating to My Lift?
The Equality Act, formerly the Disability Discrimination Act (DDA), requires building owners and tenants to provide safe and easy access to all parts of the building for persons who are disadvantaged in some way. There is detailed legislation on how this applies to lifts which is best summarised in a compliance study and report which we are happy to undertake.
Your Service Management System?
The system is internet-based and has the following features:
- Lift / escalator register / service contract management
- Daily Engineer diary scheduling
- Automatic response time escalation to management
- PDAs for service & breakdown engineers with customer signature facility
- Stock & spares control / purchase ordering
- Automatic invoicing with client signatures via PDAs
- Job quotation / job management / labour planning / costing
- Customer internet access for:
- Requesting breakdown attendance
- Review of lift data and contracts
- Reviewing service history and future works
- Accessing a suite of over 30 customer reports
Escalator User Safety
To prevent injuries when entering and travelling in an escalator, follow these safety guidelines:
- Take care stepping on and off the escalator
- Once stepping on to the escalator, keep to one side at all times and avoid standing in the middle of the step. This will create equal space for passengers travelling on the opposite side
- Leave one step between you and the passenger in front of or behind you in case the passenger is travelling with luggage
- Always remain standing and facing forward
- Always travel on the escalator wearing shoes
- If young children are travelling with you, hold on to the handrail and their hand
- Do not travel on an escalator if you are carrying large packages, pushchairs or shopping trolleys
Lift Passenger Safety
The safety of passengers travelling in our lifts is completely paramount to us and we work hard with our team of engineers to ensure that every lift journey is a safe one.
These lift safety tips cover all the crucial aspects of a passenger’s journey:
Approaching a lift
- Do not push in the queues, wait for the lift patiently
- Be aware of the lift’s signs and voice announcements
- Do not stand directly in front of the lift doors, please create enough space for exiting passengers
- Do NOT use the lift in the case of a fire
Calling the lift
- Today’s lifts are almost always controlled by a controller that utilises a computer system. The single press of a button at a landing station or within the lift car will be recorded within the controller. The controller will then move the lift in accordance with its previous call, i.e. a passenger’s call from within the lift car will take priority over a person’s call from a landing station
Entering and exiting a lift
- For health and safety reasons, recognise when a lift is at full capacity before entering
- Once entering a lift, move right to the back of the lift car to create enough space for other passengers
- Keep loose clothes and luggage away from the lift car opening
Traveling in a lift
- Always stand clear from the doors
- Pay close attention to the floor indicators and be prepared for your exit
Residents’ Guide to Lift Usage and Fault Reporting
Temple Lifts’ engineers do the utmost to provide the safest and most reliable lift services, to support all residents within the public and private sectors.
This Residents’ Guide will ensure passengers are aware of the safety measures they should follow before, during and after lift journeys:
- Depending on the lift car size, a passenger lift can hold up to 30 people. Please be aware of the lift’s capacity, it is displayed on the lift car control panel within the lift car. Do not travel in the lift if it is overloaded.
- For potential lift entrapments, please call for help by pressing the alarm button in the lift for the required duration of time and you will be put through to the Building Services manager or in direct contact with Temple Lifts, who will guide you through the safety procedures.
- To report lift faults, get in touch with the Building’s Helpdesk either through e-mail or by phone and provide them with the following details:
- Contact details
- The precise location of the lift fault(s) i.e., floor/level number and building name/number
- Brief information of the lift fault and maintenance request, which will help to assign engineers promptly
- In any case of emergency i.e., fire evacuation, please avoid using the lifts unless their fire rating is displayed to exit the building and take the nearest stairs.